As stated in the policy section of the manual, it is the belief of Standard Starter Drive management that primary responsibility for quality rests with the manufacturing and assembly departments. It is our firm belief that quality cannot be inspected into a part. Rather it must be built into the part, which puts the basic responsibility on the individual machine operator or assembler. This also emphasizes the prevention of defects and control of costs at the earliest possible segment of the production cycle.
During production, samples are evaluated on regular basis using the inspection instruction sheet. The results are then recorded for future reference. In some cases, deemed necessary by the Quality Control manager, statistical process control charts will be used to detect undesirable trends (primarily in the assembly department). In any event, no components or assemblies are moved to the next operation until all inspections and tests are completed and approved.

Defective Material Control
Material found to be defective or substandard will be identified with a Defective Material Report (DMR) by a member of the Quality Control Department. The DMR will contain the part number, name, description of the defect, and sample size and number of defects found if applicable. The Quality Control member will initial the DMR and attach it to the defective material. He/she will also ensure that the defective material is removed to the quarantine area.
A copy of the DMR will be sent to the Quality Control Manager who will promptly notify the supplier in the case of purchased parts, or notify the responsible department in the case of in house produced parts. Immediate corrective action will be undertaken and a further sampling of stock, work in process, and finished goods will be done to determine the extent of the problem. If additional defective material is found, it will be tagged with the DMR and handled in the same manner described above.
A Material Review Board will be established that consists of representatives of the Quality Control Department, production department, purchasing department, engineering department, and top management. The Material Review Board will meet on a timely basis to determine the deposition of defective material, including sorting, reworking, returning to the supplier, or scrapping. If the supplier is found to be at fault, a copy of the DMR will be placed in the vendor file maintained in the purchasing department and will be a factor on determining future orders.
The Material Review Board will be responsible for following up on corrective action with suppliers as well as internally produced parts and assemblies to ensure that the corrective action is effective.